Terms & Conditions

1. About slatehorna

slatehorna is a supply chain and logistics advisory firm registered and operating in Malaysia. Our registered address is No. 24, Jalan Molek 1/8, Taman Molek, 81100 Johor Bahru, Johor. Enquiries may be directed to [email protected] or by phone to +60 13-857 2094.

2. Services

slatehorna provides advisory and consulting services in the areas of supply chain management and logistics operations. Our services are provided on a business-to-business basis. The specific scope, deliverables and fees for each engagement are agreed in writing before work commences.

Our advisory services are operational and management in nature. They do not constitute legal, financial, accounting or regulatory advice. Where such professional advice is required, you should engage appropriately qualified practitioners.

3. Engaging Our Services

An engagement begins when both parties agree in writing on scope, deliverables, timeline and fees. Written agreement may take the form of a signed proposal, a purchase order, or an email exchange confirming the agreed terms.

Either party may propose changes to the agreed scope. Changes that affect cost, timeline or deliverables require written agreement before the changed work proceeds. slatehorna will not commence additional work solely on the basis of a verbal instruction.

4. Fees and Payment

Fees are as stated in the agreed proposal or service schedule. Unless otherwise agreed, invoices are due within 30 days of the invoice date. Payments are to be made in Malaysian Ringgit (MYR) unless an alternative currency is specified in writing.

slatehorna reserves the right to pause or discontinue work on an engagement where invoices remain unpaid beyond the agreed payment period, after reasonable written notice has been given.

Any applicable taxes (including but not limited to SST where relevant) will be stated clearly on invoices.

5. Deliverables and Intellectual Property

Upon receipt of full payment, the client receives a non-exclusive licence to use the deliverables produced for their internal business purposes. Deliverables include written reports, flow diagrams, priority lists, presentations and working notes as described in the agreed scope.

slatehorna retains ownership of all methodologies, frameworks, templates and underlying tools used in producing the deliverables. Generic methods and approaches developed prior to or independently of the engagement remain the property of slatehorna.

The client agrees not to represent slatehorna's work as their own in external publications, tenders or marketing materials without prior written consent.

6. Confidentiality

slatehorna treats all client information shared during an engagement as confidential. We will not disclose such information to third parties except where required by law, or where the client has given written consent.

Equally, any proprietary information, tools or methodologies shared by slatehorna during an engagement are to be treated as confidential by the client and not disclosed to third parties without written consent.

7. Limitation of Liability

Our advisory services provide operational insights and recommendations. Decisions about whether and how to implement those recommendations remain entirely with the client. slatehorna is not responsible for outcomes resulting from the client's business decisions, even where those decisions draw on our recommendations.

To the extent permitted by applicable Malaysian law, slatehorna's total liability for any claim arising from an engagement shall not exceed the total fees paid by the client for that engagement.

Nothing in these terms limits liability for fraud, wilful misconduct, or any matter that cannot lawfully be excluded.

8. Cancellation and Early Termination

Either party may terminate an engagement by giving 14 days' written notice. In the event of early termination by the client, fees are payable for all work completed up to the termination date, including work in progress at a fair and reasonable proportion of the agreed fee.

slatehorna may terminate an engagement immediately if the client acts in a manner that is materially in breach of these terms and does not remedy the breach within 7 days of written notice.

9. Use of This Website

This website is provided for general information about slatehorna and our services. The content is for informational purposes only and does not constitute a formal offer of services.

You agree not to use this website in any way that is unlawful, harmful or disruptive. slatehorna reserves the right to restrict access to the website at any time without notice.

We make reasonable efforts to keep information on this website accurate and current but make no warranty that it is complete or error-free.

10. Governing Law and Disputes

These terms and any dispute arising from them or from an engagement with slatehorna are governed by the laws of Malaysia. Both parties agree to attempt to resolve any dispute through good-faith discussion before resorting to formal proceedings.

Any legal proceedings shall be subject to the jurisdiction of the courts of Malaysia.

11. Changes to These Terms

We may update these terms from time to time. The version published on this page at the time of an enquiry or engagement applies to that engagement. Continued use of this website after updates are published constitutes acceptance of the revised terms.

12. Contact