Bay 01 — Services

Three Services, Clearly Scoped

From a short operational review to a sustained advisory arrangement, slatehorna's services are designed to match where your business is and what you have capacity to take on. Each has a defined scope, a fixed fee and clear deliverables.

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Bay 02 — Our Methodology

How We Approach Every Engagement

Step 01

Understand Your Operation

We begin by listening — to leadership and to the team doing the work. The goal is an accurate picture of how things actually run, not how they are supposed to run.

Step 02

Map and Review

We observe key stages, review available records and map the flow of goods and information. This surfaces where delays, unclear ownership or double-handling occur.

Step 03

Form Considered Findings

Observations are consolidated into clear findings. Where multiple issues exist, we assess which ones merit priority attention based on effort required and likely benefit.

Step 04

Deliver and Support

Written deliverables are produced in the format agreed at the start. A review session ensures your team understands the findings and can act on them without further dependency.

Bay 03 — Service 01

Logistics Flow Snapshot

RM 510

A focused review of how goods, orders and information move through your operation, from inbound to delivery. We observe key stages, gather available data and map where delays, double-handling or unclear ownership occur. You receive a clear snapshot and a short list of practical adjustments to consider. Suited to small distributors and manufacturers seeking a grounded baseline.

What is included:

Flow diagram of your core operational process
Written findings note covering observed gaps and issues
A short list of practical adjustments to consider
One review call to walk through the findings

Engagement process:

Introductory call to confirm scope and access
Observation visits and record review (one to two days)
Mapping and findings preparation
Delivery of flow diagram and findings note
Review call with your team

Scope: one core flow Duration: two weeks

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Bay 04 — Service 02

Supply Chain Improvement Study

RM 3,050

A broader study examining sourcing, inventory practices, supplier coordination and delivery performance across your network. We work with your team and existing records to highlight where reliability and cost-effectiveness can be improved without major disruption. Suited to growing operations preparing for higher volumes.

What is included:

Written report covering key findings across the supply chain
Prioritised list of recommendations by effort and likely benefit
Presentation to your operations and management team
Covers sourcing, inventory, supplier coordination and delivery

Engagement process:

Scope confirmation and access planning
Data gathering and team interviews (weeks 1–2)
Analysis and draft findings (weeks 3–4)
Priority list development and report preparation (week 5)
Presentation to client team (week 5–6)

Scope: full supply chain review Duration: 4–6 weeks

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Bay 05 — Service 03

Operations Advisory Partnership

RM 4,700

An ongoing advisory arrangement supporting your operations leadership through a period of change or growth. We help review performance against agreed measures, support supplier and process decisions, and bring an outside perspective at a steady, considered pace. Capability is shared with your team throughout.

What is included:

Scheduled monthly review sessions
Working notes and guidance documents on a rolling basis
Direct access to lead advisor between sessions
Capability building shared with your team throughout

Engagement structure:

Onboarding session to establish baseline and agreed measures
Monthly review sessions (in-person or remote)
Between-session guidance as questions arise
Working notes shared after each session
End-of-engagement handover note

Scope: ongoing advisory Duration: 3–6 months

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Bay 06 — Choose the Right Service

Which Service Fits Your Situation?

Use this comparison to understand which engagement level is right for where your operation is now.

Feature	Flow Snapshot RM 510	Improvement Study RM 3,050	Advisory Partnership RM 4,700
Duration	2 weeks	4–6 weeks	3–6 months
Flow diagram
Written findings
Sourcing & inventory review
Priority recommendations list
Ongoing advisory sessions
Best for	Small distributors & manufacturers wanting a baseline	Growing operations preparing for higher volumes	Firms wanting continuity through change or growth

Bay 07 — Our Standards

Consistent Across All Engagements

Confidentiality

All client data, records and operational information are treated as confidential. Nothing is shared externally without explicit consent.

On-Time Delivery

Scope and timelines are agreed upfront. If something changes, we communicate it promptly rather than allowing a deadline to pass without notice.

Honest Reporting

Findings reflect what we observe — including uncomfortable ones. Softening findings to maintain goodwill is not how we operate.

Team Involvement

We engage directly with the people doing operational work, not only with management. That is where the most useful information tends to be.

Clear Written Output

Every engagement produces written deliverables in plain language. Formatted for operational use, not for boardroom presentation.

Direct Accessibility

You have direct access to the lead advisor throughout the engagement. Questions are answered when they arise, not routed through a support layer.

Bay 08 — Pricing

Transparent Fees for Each Service

Service 01

Logistics Flow Snapshot

RM 510

per engagement

Flow diagram
Findings note
Review call
2-week scope

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Service 02

Improvement Study

RM 3,050

per engagement

Written report
Priority list
Presentation
4–6 week scope

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Service 03

Advisory Partnership

RM 4,700

per month

Scheduled reviews
Working notes
Direct access
3–6 month scope

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Bay 09 — Get Started

Not Sure Which Service Fits? Just Ask.

A short conversation is enough to point you toward the right starting point. Reach out with a brief description of your operation and what you would like help with.

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